Privacy Policy

1. Introduction

Welcome to Cozy Bargains Store ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website CozyBargains.com and use our services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide when you:

• Create an account (name, email address, password)
• Make a purchase (billing and shipping address, phone number)
• Contact customer support (name, email, message content)
• Sign up for our newsletter (email address)
• Leave product reviews or comments

2.2 Payment Information

Payment information (credit card numbers, billing address) is processed securely through our payment processor, Stripe. We do not store your complete credit card information on our servers. Stripe's privacy policy can be found at https://stripe.com/privacy.

2.3 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on pages, click patterns
• Cookies: Session cookies for cart and login functionality
• Location Data: General location based on IP address

3. How We Use Your Information

We use your information for the following purposes:

• Order Processing: Process and fulfill your orders, send order confirmations and shipping updates
• Customer Service: Respond to your inquiries and provide customer support
• Account Management: Create and manage your user account
• Marketing: Send promotional emails about new products and special offers (you can opt-out anytime)
• Fraud Prevention: Detect and prevent fraudulent transactions and protect against security threats
• Analytics: Understand how customers use our site to improve our services
• Legal Compliance: Comply with applicable laws and regulations

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

4.1 Service Providers

• Stripe: Payment processing
• USPS/Shipping Carriers: Order fulfillment and delivery
• Email Service Provider: Sending transactional and marketing emails
• Hosting Provider: Website hosting and data storage

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

• Essential Cookies: Required for website functionality (login, shopping cart)
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and authentication requirements

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

• Account Information: Until you request deletion or close your account
• Order History: 7 years for tax and accounting purposes
• Marketing Data: Until you unsubscribe or request deletion

8. Your Privacy Rights

Depending on your location, you may have the following rights:

8.1 All Users

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing emails

8.2 California Residents (CCPA)

California residents have additional rights under the CCPA:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell data)
• Right to non-discrimination for exercising privacy rights

8.3 EU Residents (GDPR)

EU residents have rights under the GDPR, including:

• Right to access, rectification, and erasure
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise any of these rights, please contact us at hello@cozybargains.com.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Significant changes will be communicated via email or a prominent notice on our website.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: